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Guide to Telemarketing

Without customers your company cannot expand or even remain in business. Telemarketing is an effective, results-driven, method to generate sales opportunities and maximise returns from new and existing customers.

To put it simply telemarketing is the process of calling potential customers to discuss your products or services with them. Ideally this provides quality leads with people interested in your products, improving the results of your sales team. Properly managed telemarketing also collates data such as key decision makers, the relevance of the target company and their current position with regards to your product. Most importantly, effective telemarketing handles the follow up and contact required to guide prospects through the sales process.

By outsourcing telemarketing to a specialist company, you benefit from high quality leads and appointments for your sales team, without having to spend time sourcing and calling lists of prospects. You are also freed from the time consuming process of call backs and follow up required to keep prospects interested in longer term sales. By having specialists working specifically on telemarketing, and managing the process effectively, you can rest assured that even while you are busy making sales, existing customers and warm prospects aren’t being forgotten about.

Process:

  1. We carry out an initial meeting with you, spending time to find out about your product, key customers, ideal market and unique selling points. We then discuss with you the potential customers to target and source a list of companies to call
  2. We call the agreed number of days each month and provide details of appointments that we have made. During this time we manage the follow ups, emails and call backs as required
  3. At the end of each agreed period we provide a detailed list of the results achieved and the appointments, and warm prospects identified during the calling
  4. At the end of the campaign we are happy to pass on all the information we have collected for you to use in future marketing strategies

In short: We manage the entire lead generation process so your sales team can focus on closing business with the customer you want.

 
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